Consultancy
19th February 2024 | by Jenny Esau | Consultancy, News and Advice
The dreaded disputed invoice can cause havoc within any business when trying to find resolution without the correct procedures in place to deal with it effectively. How well you handle a dispute can have significant impact on your customer relationship further down the line; when genuine disputes occur, your customer will want to be treated […]
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5th February 2024 | by Jenny Esau | Consultancy, News and Advice
When creating an invoice you should always try to include the items below. This will leave no un-answered questions and should ensure swift payment. Label the document as – Invoice Identify the document with the word ‘invoice’ this will differentiate it from any other correspondence like a credit note or receipt. Addresses Ensure your details […]
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6th December 2023 | by Jenny Esau | Consultancy, News and Advice
Making resolutions for your business can be a great way to start off the New Year, however in order to ensure you stick with the resolutions you firstly need to understand how you can bring them to fruition. Many business owners and managers will make the resolution to improve cash flow in the business during […]
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29th August 2023 | by Jenny Esau | CMG UK News, Consultancy, News and Advice
Offering credit to customers will always pose risks to your business, however having the most effective credit management process in place will significantly reduce this risk and your cash flow will ultimately benefit. Every business should continually monitor their credit management activity so that any downfalls in the process can be addressed promptly; poorly executed […]
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27th July 2023 | by Jenny Esau | Consultancy, News and Advice
The Recruitment industry can be extremely tricky when it comes to effective credit management due to the high volume of negotiations that occur between yourselves and your clients. Having strict policies and procedures in place across the business can save you a lot of time and energy when collecting payment or indeed taking legal action. […]
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15th March 2023 | by Jenny Esau | CMG UK News, Consultancy, News and Advice
Within my 30 years’ experience in the credit management profession, I have seen many mistakes made in B2B credit management; these mistakes, if not rectified, run the risk of negatively impacting cash flow and customer relationships. Here are just four of these mistakes: Terms and Conditions Many businesses find attaching their terms and conditions to […]
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27th February 2023 | by Jenny Esau | Consultancy, News and Advice
Considering invoice finance for any business should take a substantial amount of evaluation as to the best solution for your business, or if invoice finance is even right for your business. It is not a decision to take lightly as this will ultimately affect the cash flow of your business, so you need to be […]
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15th December 2022 | by Jenny Esau | Consultancy, News and Advice
This instalment shows how devious some debtors can be when trying to avoid paying fees for backdoor hires. As previously employed as a Credit Manager by a national recruitment company and working for many recruitment firms since setting up CMG UK we have a vast amount of experience in making sure our clients get paid. […]
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15th November 2022 | by Jenny Esau | Consultancy, News and Advice, Outsourced Collections
The 4th instalment in our series of case studies to help recruitment firms get paid for a back door hire. This case study highlights the importance of making your terms known to your customer, so you can demonstrate acceptance by conduct. As previously employed as a Credit Manager by a national recruitment firm and working […]
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10th November 2022 | by Jenny Esau | Consultancy, News and Advice
The 3rd instalment in our series of case studies to help recruitment firms get paid for backdoor hires In this instalment, we show how wording in emails can prevent you being paid in full. As someone previously employed as a Credit Manager by a national recruitment firm and working for many recruitment firms since […]
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