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Training

In House Credit Management Training

In House Credit Management Training

In house training is one of the best ways to get all your employees trained in one session with course content that is specific to you. You are able to bespoke the length of time and content to get the best results for your money. With courses being held at your premises you can also […]

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Improve Payment Performance With These Four Tips

improve payment performance

There are numerous ways that your business can improve payment performance; this improvement does not just apply to your credit control department but can span the entire order to cash process. How to improve payment performance: Due diligence Due diligence should be your first port of call when dealing with a potential customer; this will […]

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Our Top Tips for Cash Flow Management

cash flow management

Cash flow management is a key aspect to the survival of your business; done effectively your business has the potential to thrive, but neglect it and you may be putting your business at risk. Cash flow management Financial Risk Due diligence is a huge part of keeping cash flow positive; by carrying out credit checks, […]

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Why Should You Use Late Payment Legislation?

use late payment legislation

I’m sure many businesses have an interest clause within their Terms and Conditions in regards to late payment. I’m also sure that many businesses never take full advantage of late payment interest due to fear of damaging a relationship with a customer, or simply that they don’t know how to effectively apply it. Having a […]

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Get Paid Faster With These Six Credit Management Tricks

get paid faster

Getting paid on time is an ideal situation for any business that offers credit to their customers; but unfortunately this is not the case for many businesses throughout the UK. Late payment can, at times, be done in all innocence but others will provide spurious excuses as to why you have not received payment, or […]

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When Should you Start Chasing for Payment?

chasing for payment

Chasing for payment from your customers is a delicate balance of customer service and actually chasing for money owed. As you become familiar with a customer and build a relationship with them you should be able to identify the ideal tone in which you should speak to them (formally or informally) and what usually encourages […]

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The Top Five Aspects all Credit Control Courses Should Cover

credit control courses

If your company is investing money into sending you on a training course to improve your knowledge and skills for the benefit of your role, then choosing the right course, that will provide you with the correct knowledge and procedures, is vital. For credit control courses in particular, ensuring that relevant topics are covered is […]

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Pros and Cons of Attending Improving Cash Flow Courses

improving cash flow courses

Deciding whether to invest in a training course that covers improving collection performance and cash flow can be a difficult decision to make, you want to ensure that it will cover what you need to be covered to see a viable outcome that will benefit your business. Here we have compiled a list of pros […]

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