Testimonials

"You wouldn't believe the impact the course had on our collection letters. 4 days after we sent out our 'revamped' letters, we had about 70% of the outstanding cheques in."

Janice Lee-Williams, Cigarette Bins UK

"We've had an improvement in our outstanding debtors since the course . My negotiating skills have improved, I have gained some confidence, especially when speaking on the telephone and have indeed cleared some well overdue invoices."

Kerry Mottram, Smart Storage

"An excellent course in good surroundings. I would definitely recommend!"

Julie Ann Mancini - Hurst LLP Accountants

The training CMG UK provided gave us much more confidence in negotiating payment and overcoming excuses. The changes recommended to our collection letters have made a difference in the success rate of clients who pay their outstanding bills. The course has enabled us to improve the overall cash flow of the firm.

Chris McGuigan, Finance Manager, Kirwans Solicitors

Credit Control training proved very useful when drafting out our own Credit Control Procedures. The techniques recommended when making phone calls to debtors has also been a very productive tool. The course has given me more confidence to take control of the situation when speaking to clients and making decisions.

Christine Williams Practice Manager Shipley Solicitors

‘We had suffered with poor credit control for some time and in 2005, we asked CMG UK to come and talk to us about improving our performance in this area.

CMG Uk designed and implemented full Credit Management Procedures and systems and coached our staff so they understood fully their role and bought into the new procedures.

Since employing CMG UK, our credit control improved radically to the degree that over the subsequent six year period, we rarely have had any significant problems in this department. A very worthwhile investment.’

Bryan Pullan, Director, Gilling Dod Architects 

Without doubt the systems and processes introduced by CMG UK have had and are continuing to have a very positive impact within The PC Support Group.

We have a very keen focus on being outstanding in our customer service and maintaining a very strong customer relationship. With this in mind the entire system and process has been tailor made by CMG UK to suit our individual and specific needs.

The feedback has been exceptional and the package put together by CMG has proven to be an invaluable tool for us. We all now have the methods, information and indeed the knowledge to tackle any credit control issue with confidence and professionalism whilst maintaining the strength of our customer relationships

Simon Albert, Operations Director, PC Support Group

"In the past our company has suffered from slow payment. But with the new systems CMG UK have implemented for us, we are rapidly eliminating this problem. I would whole heartedly recommend CMG UK to anyone requiring expertise in credit control matters".

David Peel, Business Manager Catering Complex Ltd.

“I have been in business along time but if I was starting again, the first facility I would put in place would be credit control. Credit Management Group UK are without doubt are exceptional in their field. They have tailored for us a robust and respected credit control system which has halved our debtors and enhanced our cash flow.”

Steve Hunt, Steven Hunt & Associates, Building Services Consultants

CMG UK designed and implemented a functional credit control system which we have adopted religiously since implementation in 2004. They converted our existing system in to a streamlined procedure which reduced our payment period from 92 days to a consistent 45 massively improving our cash flow.

No business should be without such a system and I would highly recommend CMG UK to anyone who doesn’t currently have a working system in place.

Great Results, Expert, High Integrity

Steve Hunt, Steven Hunt & Associates, Building Services Consultants

"CMG UK has helped us improve our cash flow and given a professional service with excellent results." "We recommend CMG UK very highly to other businesses"

Keith Penny, Managing Director, The Priory Partnership

Credit control was one of my least favourite tasks, as a result our customers were taking an average of over 70 days to pay our invoices. We couldn’t justify the cost of a full time credit controller.

Since using Credit Management Group UK, our debtors now take less than 40 days to pay. They run the credit control with very little input from me which means I have one less thing to worry about. They provide a great service and I wouldn’t hesitate to recommend them to any business.

Paul Donson, Finance Manager Match Recruitment

We are delighted with CMG UK’s level of service both from a customer service perspective and the fact that we have seen a significant reduction in our debtor days.

Our invoices have never before been paid so quickly. We recommend CMG UK to our contacts regularly

Jason Stephanides, MD, OnSite Computer Solutions

"We approached CMG with one client who was refusing to pay, despite our usual credit control system. CMG kept us fully informed and was successful in obtaining full payment of our invoice, together with costs and interest. CMG provided a service that saved us time, inconvenience and of course, money."

Isobel Malpas, Director North West Electrocom Ltd.

After involving CMG UK in an outstanding debt, I received a cheque in full of £2500.00 within seven days. So I wouldn’t just recommend this course I feel it should be pre-requisite for all businesses.

Bernadette Cox, Prodigy Training Ltd