"You wouldn't believe the impact the course had on our collection letters. 4 days after we sent out our 'revamped' letters, we had about 70% of the outstanding cheques in."
Janice Lee-Williams, Cigarette Bins UK
"We've had an improvement in our outstanding debtors since the course . My negotiating skills have improved, I have gained some confidence, especially when speaking on the telephone and have indeed cleared some well overdue invoices."
Kerry Mottram, Smart Storage
"An excellent course in good surroundings. I would definitely recommend!"
Julie Ann Mancini - Hurst LLP Accountants
The training CMG UK provided gave us much more confidence in negotiating payment and overcoming excuses. The changes recommended to our collection letters have made a difference in the success rate of clients who pay their outstanding bills. The course has enabled us to improve the overall cash flow of the firm.
Chris McGuigan, Finance Manager, Kirwans Solicitors
Credit Control training proved very useful when drafting out our own Credit Control Procedures. The techniques recommended when making phone calls to debtors has also been a very productive tool. The course has given me more confidence to take control of the situation when speaking to clients and making decisions.
Christine Williams Practice Manager Shipley Solicitors