Call us: 03332 413 203 | E-mail: contact@cmgroupuk.com

Effective Credit Control Courses for Solicitors

How to get your fees paid in full and on time in a client focused way

20% discount for the first 5 delegates to book on our courses

 

Who will benefit?

Support staff working in the legal profession, who are responsible for credit control.

What the course will cover?

This unique training course has been designed specifically for Legal Practices. The course aims to improve cash flow by showing delegates how to collect payment in a client focused way.
Our trainers have a wealth of experience to draw on, making our courses relevant and showing delegates how to implement learning in to their day to day working life.

Event Outline

  • Cost of credit
  • The ‘Engagement to Payment’ process
  • What makes a good credit controller
  • Establishing financial obligations at the outset
  • Tools for collections
  • Telephone collections
  • Late payment legislation
  • Letters -Having impact -Timing
  • Customer types
  • Collection strategy
  • Management reporting

Course Dates

Liverpool:  Wednesday 11th October 2017
Venue: Number One Old Hall Street, Liverpool L3 9HG
Eventbrite - Effective Credit Control for Solicitors (Liverpool)
Manchester: Wednesday 18th October 2017
Venue: Manchester One, 53 Portland Street, Manchester M1 3LD
Eventbrite - Effective Credit Control for Solicitors (Manchester)

Event Speaker

Jenny Esau

Jenny Esau

FCICM

Jenny is the Managing Director of Credit Management Group UK, with 25 years’ experience in Credit Management and a Fellow of the Institute of Credit Management. Since setting up the business Jenny has delivered cash flow solutions to a large client portfolio of both SMEs and corporate businesses.

Time: Seminar hours are 9.30am (registration from 9.00am) until 4.30pm.
Cost: Only £295.00+ VAT per delegate

For more details, contact us on
03332 413 203

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