Training for Legal Practices

This unique training course has been designed specifically for Legal Practices. The courses aim to improve cash flow by showing delegates how to collect payment in a client focused way.

Our trainers have a wealth of experience to draw on to make our courses relevant and show delegates how to implement learning in to their day to day working life.

How to get your fees paid in full and on time in a client focused way

Who will benefit?

Support staff working in the legal profession, who are responsible for credit control.

Event outline: 

• Cost of credit
• The ‘Engagement to Payment’ process
• What makes a good credit controller 
• Establishing financial obligations at the outset
• Tools for collections
• Telephone collections
• Late payment  legislation 
• Letters -Having impact -Timing
• Customer types
• Collection strategy
• Management reporting

Date:  Wednesday 16th November 2011 - Manchester 

Venue:  Portland Tower. 53 Portland Street, Manchester M1 3LF 

Time: 9am registration for 9.30am start  until 4.30pm.

Cost: £280.00+ VAT per delegate.

10% discount for two or more delegates from the same practice.

Cost includes workbook, course notes, lunch and attendance certificate.