Training for Legal Practices

We have two training courses that have been designed specifically for Legal Practices. The courses aim to improve cash flow by showing delegates how to collect payment in a client focused way.

Our trainers have a wealth of experience to draw on to make our courses relevant and show delegates how to implement learning in to their day to day working life.

How to get your fees paid in full and on time in a client focused way

Who will benefit?

Support staff working in the legal profession, who are responsible for credit control.

Event outline: 

• Cost of credit
• What makes a good credit controller 
• Establishing financial obligations at the outset
• Tools for collections
• Telephone collections
• Late payment  legislation 
• Letters -Having impact -Timing
• Customer types
• Collection strategy

An introduction to the importance of client focused, effective credit management for legal practices.

Who will benefit?

Managing partners and solicitors responsible for the finance of their practice.

Event outline:

• Cost of credit
• The ‘Engagement to Payment’ process
• Collection strategies
• Telephone collections 
• Letters
• Customer Types
• Late Payment Legislation
• Pre action protocols
• Management reporting