Order to Cash Process Training
Cash Flow Management Training for Management
Buy two courses and get 3 months FREE trial of Our Support Service
Who will benefit?
Business owners, managers and supervisors with financial responsibilities for B2B debts. Anyone with daily involvement in the Order to Cash process.
What the course will cover?
To upskill delegates on the commercial aspects of running a business and the ‘Order to Cash’ process to improve their cash flow and reduce risk of bad debt.
Order to Cash Process Outline
- Cost of credit
- Financial Risk assessment
- Terms and conditions
- Contract offer and acceptance
- Disputed invoice management
- Late Payment Legislation
- Collection strategies, customer types & letter cycles
- Pre action protocols
- Legal proceedings overview
- Management reporting
Event Speaker
Jenny Esau
FCICM
Jenny is the Managing Director of Credit Management Group UK, with 35 years’ experience in Credit Management and a Fellow of the Institute of Credit Management. Since setting up the business Jenny has delivered cash flow solutions to a large client portfolio of both SMEs corporate and global businesses.
- W/c 14th July 2025
- W/c 13th Oct 2025
- The Order to Cash Process course will be presented via live online training, this will take place over 3 consecutive days for 1.5 hours per day on Tuesday, Wednesday and Thursday of that week.
- The start time will be 10am.
- Book now for £130 + vat per delegate
If you would like to purchase online please click here
Training Services Testimonials
See what our clients have to say:
“We’ve had an improvement in our outstanding debtors since the course . My negotiating skills have improved, I have gained some confidence, especially when speaking on the telephone and have indeed cleared some well overdue invoices.”
Kerry Mottram, Smart Storage
For more details, contact us on
03332 413 203