News and Advice
28th March 2023 | by Jenny Esau | News and Advice, Outsourced Collections
Issues for cash flow in recruitment SMEs within the UK are owed billions in late payments; this is an issue that is affecting all industries, in businesses of all sizes and is likely to continue for as long as businesses continue to provide credit. Recruitment companies are particularly prone to issues regarding late payment and […]
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22nd March 2023 | by Jenny Esau | News and Advice, Training
Effective credit control is a vital aspect of any business and one that is often neglected in relation to staff training. Not only can a lack of appropriate training land a company in hot water later down the line through lack of knowledge of correct procedures, but often credit control staff suffer from a lack […]
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19th March 2023 | by Jenny Esau | CMG UK News, News and Advice, Training
We have 3 live online training events that will help improve your credit management function. Collection Performance £99 per person Running W/c 27th March – sold outW/c 26th JuneW/c 25th September Start time will be 2pm Our Improving Cash Flow courses are beneficial to those new to collections, with no formal training, or to those who […]
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15th March 2023 | by Jenny Esau | CMG UK News, Consultancy, News and Advice
Within my 30 years’ experience in the credit management profession, I have seen many mistakes made in B2B credit management; these mistakes, if not rectified, run the risk of negatively impacting cash flow and customer relationships. Here are just four of these mistakes: Terms and Conditions Many businesses find attaching their terms and conditions to […]
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7th March 2023 | by Jenny Esau | CMG UK News, News and Advice
There is no doubt about it, credit management, in particular credit control, can be frustrating at times; this may lie in the fact that many different departments of a business will contribute towards the success of a credit management function, and therefore there is a wide scope of possibilities in identifying underperforming areas in order […]
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27th February 2023 | by Jenny Esau | Consultancy, News and Advice
Considering invoice finance for any business should take a substantial amount of evaluation as to the best solution for your business, or if invoice finance is even right for your business. It is not a decision to take lightly as this will ultimately affect the cash flow of your business, so you need to be […]
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22nd February 2023 | by Jenny Esau | News and Advice
This week we will be covering Incorporating T&C’s Q: We have 3 sets of T&C’s for each of our services types. To avoid having to attach each set of T&C’s to our quotes, order acknowledgement and invoices is it OK to just refer to them on our website? A: You don’t need to have your […]
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15th February 2023 | by Jenny Esau | CMG UK News, News and Advice
Chasing customers for payment can be a frustrating task, especially if you aren’t getting the answers you are looking for (i.e. a definitive date for payment); there are a few things you can do, however, that will provide you with a structured chasing strategy and therefore have more chance of success. Use a mix […]
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8th February 2023 | by Jenny Esau | CMG UK News, News and Advice, Support
The Topic to cover for this week is Automation of credit limit setting Q: Our business provides IT support and equipment. We have a large number of customers with an increasing number of new customers monthly. We would like to automate our credit limit setting process as much as possible, we are thinking of automatically […]
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25th January 2023 | by Jenny Esau | CMG UK News, News and Advice, Support
This week we will be covering Risk Q: I understand we need to look at the risk of not getting paid when we onboard a new contract, but are there any other risks we should be looking to reduce? A: There are many risks in business, one big one is risk of claim of consequential […]
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