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This is one of the measures in a business that can easily be missed in the excitement for a new sale. Unless you are taking the money upfront before any services or products are sent this is fundamental to your business. You need to carry out the right checks to make sure you will actually […]
We have 3 live online training events that will help improve your credit management function. Collection Performance £99 per person Running W/c 26th JuneW/c 25th September Start time will be 2pm Our Improving Cash Flow courses are beneficial to those new to collections, with no formal training, or to those who view the course as a […]
We hope this blog finds you well. If there is anything you would like to see more of in our round ups from more Credit Management Hints & Tips to help on E-learning webinars let us know: COMMERCIAL CREDIT MANAGEMENT Consultancy boss convicted for Bounce Back Loan fraud Demand for invoice finance predicted to grow […]
Typically local government and large corporate companies suffer from bureaucratic delays on payment. Part of the process for on boarding a new customer should be to establish your customers process for authorisation and payment. Does your invoice need to contain specific information required for your customer to easily identify and authorise? Such as delivery address, […]
As previously employed as a Credit Manager by a national recruitment company and working for many recruitment firms since setting up CMG UK, I have a vast amount of experience the recruitment sector. Our case studies – How to help recruitment firms get paid when a client employs a candidate directly. Backdoor hiring The Company- International […]
Within my 30 years’ experience in the credit management profession, I have seen many mistakes made in B2B credit management; these mistakes, if not rectified, run the risk of negatively impacting cash flow and customer relationships. Here are just four of these mistakes: Terms and Conditions Many businesses find attaching their terms and conditions to […]
There is no doubt about it, credit management, in particular credit control, can be frustrating at times; this may lie in the fact that many different departments of a business will contribute towards the success of a credit management function, and therefore there is a wide scope of possibilities in identifying underperforming areas in order […]
Chasing customers for payment can be a frustrating task, especially if you aren’t getting the answers you are looking for (i.e. a definitive date for payment); there are a few things you can do, however, that will provide you with a structured chasing strategy and therefore have more chance of success. Use a mix […]
The Topic to cover for this week is Automation of credit limit setting Q: Our business provides IT support and equipment. We have a large number of customers with an increasing number of new customers monthly. We would like to automate our credit limit setting process as much as possible, we are thinking of automatically […]
This week we will be covering Risk Q: I understand we need to look at the risk of not getting paid when we onboard a new contract, but are there any other risks we should be looking to reduce? A: There are many risks in business, one big one is risk of claim of consequential […]