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The CMG UK team have been celebrating this week following confirmation of being shortlisted in two categories of the CICM British Credit Awards 2026. We have been shortlisted for Debt Collection Team of the Year and Supplier of the Year awards. The CICM British Credit Awards 2026 recognise the outstanding achievements of the most deserving […]
Improving Collection PerformanceWe can improve your company’s cash flow by training delegates on collection strategy and techniques on how to negotiate payment effectively. How to use the Small Claims Courts to get PaidThe small claims court training course will cover the process and procedures of taking legal action to get outstanding debts paid. We cover pre–action protocols, issuing […]
CMG UK have a strong background in construction and many of our clients work in this sector. We often find they have issues getting paid so we have put together a new course designed specifically at this sector. “How to get paid in construction“ Many of our clients are classed as a subcontractor by their […]
It has been an exciting 2 years since we last celebrated our big 20 year milestone. The company has seen impressive growth with some major client wins as well as our online training courses continuing to be fully booked every quarter. I would like to thank my team for their continued hard work and our […]
Throughout my years in commercial credit management, I have identified several mistakes that companies make within their order to cash process; mistakes that are often very small and easily fixed; make enough of them, however, and you could find your cash flow isn’t flowing the way you would like it to. Mistakes in Commercial Credit […]
Having the knowledge and procedures in place to for dispute resolution in business can save a lot of time and effort that could be spent on other parts of your business. The trick is to identify disputes early so resolution is found quickly, and ensuring that you are still paid on time. The Order to […]
If your company is investing money into sending you on a training course to improve your knowledge and skills for the benefit of your role, then choosing the right course, that will provide you with the correct knowledge and procedures, is vital. For credit control courses in particular, ensuring that relevant topics are covered is […]
Outstanding Payment Letter In our current digital world it almost seems like something from the dark ages to write a letter. Letters do still have their place in business and there is a skill to writing a good one that will get you the results you are looking for. Outstanding Payment letters are a prime […]
In terms of the impact on your customers’ inclination to pay you, writing effective collection letters tend to have more gravitas than emails or phone calls alone. They are a much more formal way of communicating with a customer and therefore can potentially encourage them to take a situation more seriously if they have been […]
Agreeing commercial credit payment plans with delinquent customers is a common part of credit control. We’ve included some guidelines to help you get the best outcome for your company and to make consequences of defaulting on the agreement clear to your customer. If you follow the above guidelines, you should be confident of getting paid, […]