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When thinking about invoice preparation you should always try to include the items below. This will leave no un-answered questions and should ensure swift payment. Label the document as – Invoice Identify the document with the word ‘invoice’ this will differentiate it from any other correspondence like a credit note or receipt. Addresses Ensure your […]
Here at Credit Management Uk we are like many companies we forget to share our clients are happy and miss the opportunity for them to let other people know how good we are. In 2026 we are going to make a conscious effort to change that, with two five star reviews already gathered we are […]
Having the knowledge and procedures in place to for dispute resolution in business can save a lot of time and effort that could be spent on other parts of your business. The trick is to identify disputes early so resolution is found quickly, and ensuring that you are still paid on time. The Order to […]
During my time in business, I have come across many people who view credit control as their worst nightmare. The idea of ringing customers to ask for payment can be a daunting thought for many; however, from my experience, it is a daunting task because of lack of confidence in the task at hand. Confidence […]
Outstanding Payment Letter In our current digital world it almost seems like something from the dark ages to write a letter. Letters do still have their place in business and there is a skill to writing a good one that will get you the results you are looking for. Outstanding Payment letters are a prime […]
We’d all agree that writing effective collection letters is a balancing act between ensuring you receive payment in full and maintaining a positive working relationship with your customers. You don’t want your correspondence to end up thrown to one side, added to a stack of unread post, because the seriousness of the matter wasn’t made […]
Do you find it difficult to get paid on time? Have you ever had to write of a bad debt? Have you ever put off taking action on a debt, due to uncertainty? If your answer if yes to any of the above questions then you may find that, if not addresses appropriately, issues can […]
**Buy 2 courses and get 3 months FREE trial of support service ** Collection Performance £145 + vat per person Running W/c 1st June 2026 Our Improving Cash Flow courses are beneficial to those new to collections, with no formal training, or to those who view the course as a refresher in credit control, wishing to improve […]
Within my career I have come across many people that have distinct apprehensions about having telephone conversations as part of their job, instead choosing to rely on email to communicate with business associates, and customers. The majority of the time I have been told this is because telephone conversation requires immediate response to any queries, […]
We would like to think that the information we share on a weekly basis is useful and helps you in your day to day business. There are many areas in Credit Management we can help with and alot of the problems could be solved by setting up the right systems in the first place. Internally […]