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News and Advice

A Guide to Dispute Resolution in Business

dispute resolution in business

The dreaded disputed invoice can cause havoc within any business when trying to find resolution without the correct procedures in place to deal with it effectively. How well you handle a dispute can have significant impact on your customer relationship further down the line; when genuine disputes occur, your customer will want to be treated […]

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January 2024 Commercial Credit Management News

Outsourced commercial Credit Industry News Roundup

We hope this blog finds you well. If there is anything you would like to see more of in our round ups from more Credit Management Hints & Tips to help on E-learning webinars let us know: COMMERCIAL CREDIT MANAGEMENT Demand for guarantee backed SME finance rose by 68% in 2023 Fifth of SMEs want […]

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What should be included in invoices you send, to ensure quick payment?

Late Payments of Commercial Debts Regulations 2013

When creating an invoice you should always try to include the items below. This will leave no un-answered questions and should ensure swift payment.  Label the document as – Invoice Identify the document with the word ‘invoice’ this will differentiate it from any other correspondence like a credit note or receipt. Addresses Ensure your details […]

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Late Payments of Commercial Debts Regulations 2013

Credit management best practice

Debtors Guide Q & A Where the Act is to be enforced Why the ACT? The legislation fulfils the UK’s obligations under the European Directive on combating late payment of commercial transactions. The UK was one of the first countries in the EU to implement late payment legislation and maintains this legislation after Brexit. The […]

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Making sure you Sue the correct entity

new Pre Action Protocols

During your years in business you are likely to come to a time when you need to make a claim against someone for non-payment. There are a number of things you can do to make sure the process runs smoothly and ensuring that you are suing the correct person is one of the most important […]

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December’s Frequently Asked Credit Management Questions

frequently asked credit management questions

Here are our frequently asked credit management questions for December. How can I prepare for confidential invoice finance? Confidential invoice finance providers will want to see that your credit management processes and procedures are clear and appropriate for the business, as this will pose less risk for them in offering you finance. An effective collection strategy is […]

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