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Training Case Studies


Training Services

Please find below our Training Case Studies which provide feedback and success stories from our past attendees.

Structural engineering firm
No. of credit Control staff – 3
  • Client wanted to improve credit control efficiency
  • After discussions with client an in-house training course was agreed upon
  • Training needs analysis was conducted and training course delivered that was relevant to our client’s business
  • Staff are now more efficient and motivated
  • Received funding towards our fees, therefore had an excellent return on investment
No. of credit control staff – 4
  • Needed to improve collection performance to gain additional working capital to allow for much needed expansion
  • An in-house training course for the whole credit control team
  • Designed specifically for legal practices
  • The course covered how to effectively negotiate with their clients, to show empathy together with firmness
  • Client has improved collection performance in a client focused way
  • Maximising working capital due to improved performance


Download our Credit Management Training Case Studies