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News and Advice

Tackling Poor Payment Practices from your Customers

Poor payment practices

Poor payment practices are something that should ideally be addressed at the beginning of the business relationship. However, sometimes poor payment practices can arise after business has already begun. So what can you do to combat poor payment practices before or during carrying out work with your customer? Take into account the Battle of the […]

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The Top Five Aspects all Credit Control Courses Should Cover

credit control courses

If your company is investing money into sending you on a training course to improve your knowledge and skills for the benefit of your role, then choosing the right course, that will provide you with the correct knowledge and procedures, is vital. For credit control courses in particular, ensuring that relevant topics are covered is […]

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June Commercial Credit Management News Roundup

Credit Management industry news

We hope this blog finds you well. If there is anything you would like to see more of in our round ups from more Credit Management Hints & Tips to help on E-learning webinars let us know: COMMERCIAL CREDIT MANAGEMENT Business confidence hits 15-month low Inflation expected to push economy into recession Over half of […]

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Are your Collection Letters Effective?

Effective collection letters

We’d all agree that writing effective collection letters is a balancing act between ensuring you receive payment in full and maintaining a positive working relationship with your customers. You don’t want your correspondence to end up thrown to one side, added to a stack of unread post, because the seriousness of the matter wasn’t made […]

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Pros and Cons of Attending Improving Cash Flow Courses

improving cash flow courses

Deciding whether to invest in a training course that covers improving collection performance and cash flow can be a difficult decision to make, you want to ensure that it will cover what you need to be covered to see a viable outcome that will benefit your business. Here we have compiled a list of pros […]

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Top tips for putting a customer on credit hold for late or non-payment

late or non-payment

Using a credit hold function within your credit management strategy can be a highly effective tool of encouraging payment from your customers. Knowing how to effectively implement the credit hold procedure into your business is vital for its success; I must stress, however, that if you are going to have a credit hold function you […]

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