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News and Advice

Tips to Keep in Mind When Extending Credit to Customers

extending credit to customers

Unless your product or service is entirely unique in the marketplace, like the majority of businesses , you will need to extend credit to your customers in order to remain competitive. The downside of extending credit to customers, however, is that it can cost you much more the higher your turnover and the longer your […]

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FAQ on Credit Control: Prioritising Collections

Prioritising collection activity

What advice can you give me with regards to asking for money? I’m sure I’m owed lots of money but I send so many invoices, that it is becoming increasingly hard to chase them all? The trick is to know how to plan invoice collection. Use the Pareto Principle (80-20 rule); that is, often 20% […]

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FREE Disputed Invoice Management Toolkit

Managing Invoice Disputes 1

Following in our series of Useful Toolkits our Dispute Management one has proven to be one of the more popular. A disputed invoice can cause havoc within any business when trying to find resolution without the correct procedures in place to deal with it effectively. How well you handle a dispute can have significant impact […]

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FREE Credit Management Reporting

Credit Management Reporting Guide 1

The third instalment of our FREE toolkits is the Credit Management reporting section. These handy printouts explain the process you should follow and the best reports you should be creating in order to keep a close eye on your cash flow. Credit management reports are useful to track the collection performance, by reporting key measurements […]

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FREE Credit Risk Assessment Toolkit

Credit Risk Assessment Process Tool

This is one of the measures in a business that can easily be missed in the excitement for a new sale. Unless you are taking the money upfront before any services or products are sent this is fundamental to your business. You need to carry out the right checks to make sure you will actually […]

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Credit Management News roundup April 2023

April Outsourced Credit Management News

We hope this blog finds you well. If there is anything you would like to see more of in our round ups from more Credit Management Hints & Tips to help on E-learning webinars let us know: COMMERCIAL CREDIT MANAGEMENT Consultancy boss convicted for Bounce Back Loan fraud Demand for invoice finance predicted to grow […]

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Simple Steps to Writing Effective Collection Letters

writing effective collection letters

In terms of the impact on your customers’ inclination to pay you, letters tend to have more gravitas than emails or phone calls alone. They are a much more formal way of communicating with a customer and therefore can potentially encourage them to take a situation more seriously if they have been paying late and […]

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