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How to improve your Cashflow by using credit management tools

Credit Management Tools

Using the credit management tools available to you effectively can greatly increase your chances of getting paid more quickly.  Making small changes to your collection strategy to incorporate all tools at your disposal can make a big impact on your collection performance. Improving your use of credit management tools Invoice Ensure that your invoices: Are […]

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How to Keep Momentum on your Credit Management Function During Christmas and New Year

Credit Management Function

The Christmas period signals a slow-down for many UK businesses; Christmas excitement takes over and the majority of businesses close during part or all of Christmas and New Year celebrations. In order for businesses to maintain cash flow during this time, they must have an effective action plan in place to ensure the highest possible […]

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3 Ways to Chase for Payment Effectively

chase for payment effectively

Understanding how to chase for payment effectively will vary depending on your customer type and payment history. You may have customers that pay you at the same time each month with very little encouragement from you, on the other end of the scale you may also have customers that will delay payment on a continual […]

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Five Ways Conversation Beats Email

Conversation beats email

Within my career I have come across many people that have distinct apprehensions about having telephone conversations as part of their job, instead choosing to rely on email to communicate with business associates, and customers. The majority of the time I have been told this is because telephone conversation requires immediate response to any queries, […]

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What is Effective Credit Control?

effective credit control

Having an effective credit control function within your business can have a huge impact on your cash flow. Your credit control should use the most appropriate processes and procedures for yours and your customer’s business to ensure you are paid quickly and on time, as well as maintaining positive business relationships. What indicates effective credit […]

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FREE Disputed Invoice Management Toolkit

Managing Invoice Disputes 1

Following in our series of Useful Toolkits our Dispute Management one has proven to be one of the more popular. A disputed invoice can cause havoc within any business when trying to find resolution without the correct procedures in place to deal with it effectively. How well you handle a dispute can have significant impact […]

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FREE Credit Management Reporting

Credit Management Reporting Guide 1

The third instalment of our FREE toolkits is the Credit Management reporting section. These handy printouts explain the process you should follow and the best reports you should be creating in order to keep a close eye on your cash flow. Credit management reports are useful to track the collection performance, by reporting key measurements […]

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FREE Credit Risk Assessment Toolkit

Credit Risk Assessment Process Tool

This is one of the measures in a business that can easily be missed in the excitement for a new sale. Unless you are taking the money upfront before any services or products are sent this is fundamental to your business. You need to carry out the right checks to make sure you will actually […]

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Simple Steps to Writing Effective Collection Letters

writing effective collection letters

In terms of the impact on your customers’ inclination to pay you, letters tend to have more gravitas than emails or phone calls alone. They are a much more formal way of communicating with a customer and therefore can potentially encourage them to take a situation more seriously if they have been paying late and […]

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Are your Collection Letters Effective?

Effective collection letters

We’d all agree that writing effective collection letters is a balancing act between ensuring you receive payment in full and maintaining a positive working relationship with your customers. You don’t want your correspondence to end up thrown to one side, added to a stack of unread post, because the seriousness of the matter wasn’t made […]

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